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Hanan Swaleh Said
IT Systems Administrator
Experienced System Administrator with a decade-long tenure in Information Technology, showcasing expertise in comprehensive IT support and a deep understanding of IT infrastructure. Known for consistently exceeding expectations through proactive contributions. Proficient in resolving intricate technical issues spanning computer hardware, network infrastructure, operating systems, and software installations. Committed to delivering effective support solutions that enhance IT service performance and promptly address concerns. A detail-oriented team player with exceptional organizational abilities.
IT Systems Administrator
Base Titanium Limited
Kwale
Managing and maintaining the organization’s computer systems, networks, and servers which is crucial for ensuring the smooth operation of IT infrastructure, safeguarding data, and supporting the technology needs of the organization.
Conducted the upgrade of all servers to the latest Windows version (Windows Server 2022), by following a systematic and well-planned approach that required careful planning, coordination, and execution while enhancing overall system integrity and minimizing potential disruptions to business operations.
IT Technician
Base Titanium
Kwale
Providing technical support and assistance within the organization’s IT infrastructure. I ensure the smooth operation of computer systems, networks, and hardware, as well as to address and resolve technical issues that may arise without interruption.
Conducted meticulous installation, maintenance, and repair tasks for both internal computer hardware and software applications, ensuring optimal performance and longevity of IT assets, thus maximizing return on investment.
data and resources, thus mitigating the risk of unauthorized access and potential data breaches.
Education
Bachelor of Science in Computer Science
Kenyatta Univeristy
Training
Frontline Management Program
External (Obtained at another institution)
Microsoft 365 Administration and Identity Management
Internal (Obtained at Base Titanium)