To provide first line generalist HR support to assigned Departments in an efficient and effective manner.

• Driving, supporting and modeling a service-oriented culture focused on employee engagement, quality and service excellence.
• Leading and coaching all levels of management to effectively optimize organizational talent and employee development.
• Recruiting staff: this includes developing job descriptions, preparing advertisements, checking application forms, interviewing and selecting candidates.
• Updating employee files to document personnel actions and to provide information for payroll and other uses.
• Implementing and driving performance and feedback processes such as performance reviews on management staff.
• Working closely with colleagues on the development and implementation of new HR strategies and programs; monitoring and analyzing all HR metrics.
• Assisting with training needs analysis in order to develop a training program that meets the requirements of the organization’s workforce.

• Lead HR Support in the HRIS implementation project that has seen efficient improvement by over 80% in HR-related services
• I have automated some functions in HR such as the collation of time and attendance reports which improved the TAT of payroll reports by 50%.
• I successfully delivered the role description redesign project that has made the recruitment and performance management process seamless and improved efficiency by 80%.
• I was part of the development of a competency-based learning system that has been implemented in several pipeline succession planning training in the company.

To assist the Human Resources Department in providing first line generalist HR support to staff in an efficient and effective manner.

• Organized various employee events, conducted evaluation reports, and executed other duties as assigned.
• Provided beneficial advice and knowledge to executives on any HR issues.
• Assisted in developing and implementing policies to manage employees
• Managed internal staff communication on HR issues.
• General administrative duties as required

• Completed and presented three major projects:
  • The Training Needs Analysis Project
  • Role description redesign project
  • Competency system assessment